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TRACKING MY ORDER

Upon receiving your shipping confirmation, please allow up to 24 - 48 hours (excluding weekends and holidays) for receipt of tracking information (this only applies to ready-stock orders). You may track your item by clicking the tracking number provided in the email. Note that there will be no updates if your parcel is in transit. All orders will be shipped out from our warehouse in the Thailand.

 

Free local delivery is available for every order. 

Deliveries are made from [delivery hours] on [available days]. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at cofcollection@gmail.com with your name and order number, and we will look into it for you.